Despite the press conference before Christmas where it was claimed that the new integrated ticket in Auckland wouldn’t be called Snapper, and the Herald revealing a $1m publicity budget for the Hop Card, Snapper branding appears to be rolling out in Auckland anyway: The latest Infratil monthly report states that […]
Auckland Transport
I’m a big fan of continuous improvement. Any business looking for opportunities to lift their game, should be soliciting feedback from customers – it’s an important part of business. Customers need to be actively incentivised to provide feedback, and the feedback mechanism should be straightforward and rewarding. This morning the 024 8:00am service didn’t […]
I’ve submitted the following via the feedback page of the maxx website. Could we please have a bigger bus for the 005 7:57 service on weekday mornings. Tuesdays service was a full standing load (only an 1800 series bus was provided) and the St Marys and Ponsonby Intermediate school kids […]
Following on from the complaint I made a week ago about the clouds of smoke coming from the back of a bus on Queen St, NZ Bus advised the following last Friday: Thank you for your email advising us of vehicle emissions being emitted from Bus 1801 on the 6th […]
This is the worst example of a polluting bus I’ve ever seen on Auckland’s Queen St, which I captured this morning on my way to work. In any civilised city, this should be completely unacceptable. A few questions: Why aren’t noisy, polluting, carcinogenic emissions like this illegal in New Zealand’s […]
Joshua Arbury has beaten me to it over at his blog, but today we presented Josh’s five year plan for Auckland Transport to the Transport Committee of the Auckland Council. An incredible amount of voluntary effort has gone into the plan, almost entirely Josh’s. It is a tribute to the […]
Yesterday Mayor Len Brown held a press conference at Britomart, with a “major announcement” for Auckland rail. It wasn’t quite the announcement I was hoping for – contract signed for electric trains or funding for the CBD rail tunnel sorted – but nonetheless, it is significant and it further strengthens […]