Katie from NZ Bus has responded to my complaint about overloading on the 005 in the morning:
RE CASE 2011/01820
Thank you for your feedback regarding the recent heavy loading issues experienced by the 7.57am 005 service.
The Metrolink team have now addressed this issue by assigning a larger 3 axle bus to this duty and will continue to monitor the passenger loading on this service.
Please accept our apologies for an inconvenience and thank you for bringing this to our attention.
Nice one, NZ Bus… hopefully Auckland Transport will be able to come up with a plan to have at least one additional service between 7:57 and 8:37